Pioneering AI solutions led to increased trust and 50% engagement in just 3 weeks
I led the first generative AI features for the #1 medical app in the Apple App Store, impacting millions of consumers.
Personalized onboarding redesign led to increased satisfaction and 47% paperless opt-ins
I led a multi-disciplinary team that redesigned the onboarding flow for the United Healthcare mobile app and web portal.
Self-service health and wellness advocacy earned 6.1/7 SEQ usability score, rated as easy and delightful to use
I designed Advocacy solutions for Optum’s $1.9B Population Health Solutions suite of products focused on health and wellness engagement for millions of people.
Mobile app redesign and new design system for
e-commerce healthcare app leading to 4.7/5 app store rating
I led visual design and created a new design system for the Optum Rx prescription medication mobile app redesign.